NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Djzgfx's avatar
Djzgfx
Tutor
Dec 28, 2017

Facebook and Instagram Intermittent Loading

Hello, I’m having the exact same problem on my mobile devices as this post that got zero comments https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Problems-with-Facebook-and-Instagram/td-p/4971...
Troubleshooting
michaelkenward's avatar
michaelkenward
Guru - Experienced User
May 27, 2019
Mr-Han wrote:

I think i found the solution. It is quite simple actually. After many hour of talking to my ISP, I realize it is not the ISP problem but the Orbi defaults setting. Go to advanced set up, then IPv6 change that to pass through so it uses the ISP default one vs Orbi default setting.

Neat.

 

If other people can confirm that this works for them, this could be marked as Solved.

 

Lawrenr's avatar
Lawrenr
Initiate
May 28, 2019
Thanks for the many suggested solutions everyone, I solved this issue by simply disabling IPV6 on my router. I haven’t had an issue in months.
  • croydo's avatar
    croydo
    Aspirant
    Sep 02, 2020

    Thank you for sharing. Now I know how it works.