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Forum Discussion
Djzgfx
Dec 28, 2017Tutor
Facebook and Instagram Intermittent Loading
Hello, I’m having the exact same problem on my mobile devices as this post that got zero comments https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Problems-with-Facebook-and-Instagram/td-p/4971...
michaelkenward
Sep 03, 2020Guru - Experienced User
Mstrbig wrote:
Are you using the ISP supplied DNS servers or did you use 3rd party DNS servers?
This is a very useful pointer. Some reports of reluctant sites have tracked back to just this problem.
It is also very easy to test the idea. There are various "alternative DNS servers" out there to try.
If you visit the Netgear support pages:
Support | NETGEAR
you can feed in your model number and find the documentation for your hardware.
Look for a section called something like Internet Basic Settings or just search the thing for "DNS server".
It may be here in the browser graphical user interface:
- Basic
- Internet
croydo
Sep 07, 2020Aspirant
Great info, thank you.