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Forum Discussion
pjJim
Jul 29, 2018Tutor
Facebook using wifi
Phones cannot connect to Facebook using wifi from my orbi. Is there a special setting?
FURRYe38
Jul 30, 2018Guru - Experienced User
I would try a full reset on the Orbi router and set it up from scratch. Just set up wifi and nothing else after the reset. You might power OFF the ISP Modem fully for 1 minute then back on, then do the reset on the Orbi router. Don't set up any satellites just yet.
Try setting WPA to OPEN or disabled. See if the phone connect to FB here, then set WPA and TPIK only, then test. Then try WPA2 and AES only and test...Anything?
- pjJimSep 28, 2018Tutor
Update: I just notice that Facebook on my Samsun tablet connects just fine. It is some interaction between my Orbi and my Samsung S7 and S9+ phones. Also visitors to our home have a similar problem with their phones if they use our WiFi. Works fine using other WiFi providers like Starbucks or Optonline from Cablevision.
I have done the full reset etc. of the routers. All worked fine with my prior Netgear blackhawk router.
- michaelkenwardSep 29, 2018Guru - Experienced User
I see no mention in this discussion of the firmware version on the Orbi.