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Forum Discussion
rahuldba
Jul 06, 2019Aspirant
Factory reset doesnt work
I forgot secret question to reset my password. Even after pressing the reset button for 10 seconds it doesnt work. Please help
- Jul 07, 2019
CrimpOn wrote:
In a few seconds, the power LED should turn amber. That indicates a "reset", but not a "factory reset".
That's a new one on me. Maybe there is this two-stage process on the RBR40.
In general, the pattern is that you insert something into the reset hole "for at least seven seconds", it says in the manuals. Most people go for 10 seconds. Anything less than that will do nothing to the router.
There is, though, a more severe undocumented "recovery reset" procedure:
- Press reset for 30 seconds
- Keep pressing reset while removing power
- Keep pressing reset for another 30 seconds while apply power
CrimpOn
Jul 06, 2019Guru - Experienced User
Which model Orbi is it?
Sometimes I have to hold the paperclip in the reset hole for a bit longer as I watch the power LED turn to solid amber and then finally begin to flash.