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Forum Discussion
rahuldba
Jul 06, 2019Aspirant
Factory reset doesnt work
I forgot secret question to reset my password. Even after pressing the reset button for 10 seconds it doesnt work. Please help
- Jul 07, 2019
CrimpOn wrote:
In a few seconds, the power LED should turn amber. That indicates a "reset", but not a "factory reset".
That's a new one on me. Maybe there is this two-stage process on the RBR40.
In general, the pattern is that you insert something into the reset hole "for at least seven seconds", it says in the manuals. Most people go for 10 seconds. Anything less than that will do nothing to the router.
There is, though, a more severe undocumented "recovery reset" procedure:
- Press reset for 30 seconds
- Keep pressing reset while removing power
- Keep pressing reset for another 30 seconds while apply power
CrimpOn
Jul 07, 2019Guru - Experienced User
After looking at the picture of the RBR40, I realize my explanation may have been misleading. On the back there is a Power button with an LED above it. Next to the Power button is the jack for the power supply, and next to the jack is a tiny hole labelled "Reset". Normally, the LED above the power button is green. To reset the router, unbend a paperclip and stick the end into that tiny hole and hold it there. In a few seconds, the power LED should turn amber. That indicates a "reset", but not a "factory reset". In a few more seconds, the amber LED will begin to flash, which indicates the "factory reset".
If this is not what happens, then the RBR40 is not working correctly. I have no explanation for what could cause this situation. When the paperclip goes in, there is a distinct feeling of something "clicking" (but very faintly. It is a "microswitch" and very small.) I have thought (sometimes) that the switch is not directly behind the tiny hole and the paperclip doesn't press on it.
If the paperclip routine does not result in a flashing amber LED, you are f****d.
michaelkenward
Jul 07, 2019Guru - Experienced User
CrimpOn wrote:
In a few seconds, the power LED should turn amber. That indicates a "reset", but not a "factory reset".
That's a new one on me. Maybe there is this two-stage process on the RBR40.
In general, the pattern is that you insert something into the reset hole "for at least seven seconds", it says in the manuals. Most people go for 10 seconds. Anything less than that will do nothing to the router.
There is, though, a more severe undocumented "recovery reset" procedure:
- Press reset for 30 seconds
- Keep pressing reset while removing power
- Keep pressing reset for another 30 seconds while apply power
- rahuldbaJul 07, 2019AspirantThank you so much.
It worked when pressed the button for almost 30 secs.
Thanks a ton.