NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
CaptainHook0
Apr 21, 2020Tutor
Factory reset my Orbi in bridge mode, now can't connect
My RBK53 system was working great--for about a week and a half and then became a disaster. It was dropping about 7% of packets and wreaking havoc on working from home. After several troubleshooting...
FURRYe38
Apr 21, 2020Guru - Experienced User
Do you mean AP mode? Orbi doesn't support actual bridge or wireless bridge modes.
AP mode info:
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
https://kb.netgear.com/26765/Disabled-Features-on-the-Router-when-set-to-AP-Mode
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT or host router that the NG router is connected too?
CaptainHook0
Apr 21, 2020Tutor
Yes, I meant AP mode. Orbi calls it “bridge mode” in the troubleshooting part of the app.
It is connected to a gigabit network switch which is wired into my network. I did connect it straight into the cable modem as well just to try it but no luck there either.
I found some sftp instructions to push the firmware on this forum but it doesn’t respond to the default IP anyway. The firmware was the latest, I tried rolling back to the previous version which worked fine on the satellites but not the router.
It is connected to a gigabit network switch which is wired into my network. I did connect it straight into the cable modem as well just to try it but no luck there either.
I found some sftp instructions to push the firmware on this forum but it doesn’t respond to the default IP anyway. The firmware was the latest, I tried rolling back to the previous version which worked fine on the satellites but not the router.