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Forum Discussion
Factory reset my Orbi in bridge mode, now can't connect
My RBK53 system was working great--for about a week and a half and then became a disaster. It was dropping about 7% of packets and wreaking havoc on working from home. After several troubleshooting...
CaptainHook0 wrote:The two satellites came back up and are broadcasting an SSID called ORBI57 and I can connect to the internet using the password printed on the sticker on the bottom of them and they are working fine. However, I cannot configure them without being able to access the router.
This is a bit difficult to interpret. (a) satellites are not "configured". The Router is configured and passes settings to the satellites. (b) if the satellites are broadcasting an SSID that is printed on the label, devices can connect to the satellites using the WiFi password printed on the label, and devices can connect to the internet, then the router IS working. Without the router working, there can be no internet connection.
Assuming (a) that the Orbi has been "Reset to Factory", and (b) is broadcasting the SSID/password printed on the product label, then (c) the Orbi should be in "router" mode (that's the default). Any device successfully connected to the Orbi WiFi should show a "gateway" IP and DNS IP's which will be the IP address of the Orbi router.
I agree it is a bit baffling and I have more information since yesterday.
Thus far here is what is going on:
- Router -- flashing white as if it is waiting to be configured after multiple unsuccessful (though appearing to be successful) factory resets, no SSID broadcast, will not respond to any IP (even plugged into its switch and using a 192.168.1.X static subnet on my laptop) and not receiving an IP from my external DHCP server. ICMP/TFTP/etc. unsuccessful to any IP I can think of it may be using.
- Satellite 1 -- factory reset successful, broadcasting "ORBI57" SSID, wired into my network (and thus the internet), serving internet and working fine. Responds on web config, but no configuration possible (expected) due to no connection to the router.
- Satellite 2 -- factory reset successful, broadcasting "ORBI57" SSID, using wireless backhaul to the other satellite, serving internet and works sfine. Responds on web config, but no configuration possible (expected) due to no connection to the router. Unplugging satellite 1 causes satellite 2's LED to turn purple and stop working.
Any device connected to this wireless network does show a gateway, but it's my firewall's (pfsense) gateway and no IP address information is provided by the Orbi. The satellites are receiving an IP address from my DHCP server (Windows Server 2016).