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Forum Discussion
johncvv
Sep 22, 2022Aspirant
Factory reset
Why are these devices so hard to factory reset. I have 3 different mesh setups from Netgear, between my family and me upgrading, and everyone of them have been virtually impossible to reset. Most o...
FURRYe38
Sep 22, 2022Guru - Experienced User
What Orbi model are you referring too?
Usually using the web UI ERASE function works best for me. 15 second press of the reset button then release has worked for me as well.
- johncvvSep 22, 2022AspirantI have had issues with RBK59, RBK850, and Nighthawk Mesh router and satellites. And have seen lots of pots in the forums of people having the same issues.
I was able to use the web ui but if you need to reset the admin password or don’t have a way to get to the web ui, the button should work and in my experience it doesn’t.- KevinLiTSep 22, 2022NETGEAR Moderator
Hello johncvv,
I understand that you are having issues factory resetting your Orbi Mesh system.
Please try the steps below to successfully factory reset your system:
- Turn off your Orbi router.
- Press the reset button with a paperclip (hold it down for the next step).
- Power on router.
- Release the reset button after three seconds of powering on your Orbi router.
Please let me know if these steps were able to resolve your difficulties with resetting your Orbi Mesh system.
Best,
Kevin
Community Team
- johncvvSep 22, 2022AspirantI was able to reset my system with the web ui, my question was more general since I had the same problem with 3 different devices. I did try this as well as the 30-30-30. My biggest concern is that even when the light blinks amber which should signal a reset the password and WiFi name didn’t reset. The only thing that worked was the ui reset