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Forum Discussion
Factory reset
Why are these devices so hard to factory reset. I have 3 different mesh setups from Netgear, between my family and me upgrading, and everyone of them have been virtually impossible to reset. Most o...
I have had issues with RBK59, RBK850, and Nighthawk Mesh router and satellites. And have seen lots of pots in the forums of people having the same issues.
I was able to use the web ui but if you need to reset the admin password or don’t have a way to get to the web ui, the button should work and in my experience it doesn’t.
I was able to use the web ui but if you need to reset the admin password or don’t have a way to get to the web ui, the button should work and in my experience it doesn’t.
Hello johncvv,
I understand that you are having issues factory resetting your Orbi Mesh system.
Please try the steps below to successfully factory reset your system:
- Turn off your Orbi router.
- Press the reset button with a paperclip (hold it down for the next step).
- Power on router.
- Release the reset button after three seconds of powering on your Orbi router.
Please let me know if these steps were able to resolve your difficulties with resetting your Orbi Mesh system.
Best,
Kevin
Community Team
- I was able to reset my system with the web ui, my question was more general since I had the same problem with 3 different devices. I did try this as well as the 30-30-30. My biggest concern is that even when the light blinks amber which should signal a reset the password and WiFi name didn’t reset. The only thing that worked was the ui reset
Hello Johncvv,
Thank you for your reply.
What is the model number and firmware of your Orbi Mesh System?
Best,
Kevin
Community Team