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Forum Discussion
engin33r_atl
Apr 13, 2018Guide
Factory restore and then restoring settings?
A lot of the posts about the Orbi beta firmware suggest factory resetting the router prior to the firmware upgrade. I'm wondering how the factory reset plays in conjunction with the backup + restore ...
FURRYe38
Apr 13, 2018Guru - Experienced User
There are many changes in the Beta FW which may cause older FW settings to not work well in this beta version. The Beta FW needs a clean slate to start over and set up from scratch. User have seen problems continue after appling the beta. After doing a factory reset, there problems stopped. I saw same thing with mine. Future updates should not need a reset and set up from scratch. NG is aware of this.
- engin33r_atlApr 13, 2018Guide
Perhaps I should rephrase my question. What is in the settings payload that is saved or restored? Does it definitely conflict with the beta firmware's need for a clean slate or are we just speculating?
- FURRYe38Apr 13, 2018Guru - Experienced User
I believe the payload is not viewable or in plain text format. So we don't know exact data it's saving.
Resetting the router and satellite have provent to resolve continued problems after just upgrading FW.