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Forum Discussion
lnjustin
Apr 05, 2023Aspirant
Failed DNS Orbi
I keep getting failed domain name resolution errors, and they are really becoming problematic for me. I see there was some issues with Orbi systems a year or two ago that was allegedly solved with a ...
KevinLiT
Apr 05, 2023NETGEAR Moderator
Hello lnjustin ,
Welcome to the NETGEAR Community!
I understand that you are having issues resolving DNS using your RBR50 Orbi Mesh System. This issue is usually caused by misconfigured DNS settings. Please navigate to your DNS settings in your RBR50 to change the IPv4 DNS settings.
Users with similar issues have reported that using the following IPv4 addresses resolves this issue:
- Primary IPv4: 8.8.8.8
- Secondary IPv4: 8.8.4.4
The latest Firmware for your RBK50 now is FW v2.7.5.4 for both the router and attached satellites:
Please navigate to the link below for the download file for your RBK50:
https://www.netgear.com/support/product/RBK50#download
For more information on manually updating your RBK50 please navigate to the link below:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com
Best,
Kevin
Community Team