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Forum Discussion
Failed to connect google/Apple/etc. website with https
Chome browser failed to work as another ssl certificate returned to browser (the cert is with orbi keywords from 1-2 years ago). Could you please help to figure out how I can stop orbi trying to decr...
You'll need to contact Symantec and ask them for help and information regarding this and how there program works with Orbi systems. This maybe a false positive message which there system may not be aware of how the Orbi works and or may need to review there program to ensure it works with Orbi systems.
Personally I don't run any firewall programs on my PCs behind the Orbi. The Orbi already has a firewall. Only security programs I run is malware bytes and AV.
Let us know what you find out from Symantec...
I don't think it is Symantec Mobile problem, the alert only happens when all device has connection problem. (The Symantec Mobile only installed on my iPhone.) It might be giving incorrect problem name. The ssl certificate sproofing (man in the middle) is the rootcause that all device can't connect to google/apple services.
Can you disable this app and test the iPhone with out it enabled and see if the problem continues? This points to this app as I have not see anything like this with my system and iPhone and connecting to web sites with mobile devices and other devices. However I don't have this app installed on my devices.
I would power OFF the ISP Modem, Orbi router and satellites for 1 minute, then power ON the ISP modem,let it sync. Power ON the Orbi router and let it come to ready. Use 1 wired or wireless PC or mobile device to check internet access and services. Turn on Satellite(s) after testing...
Thanks for the solution, I did all those yesterday, and was thinking the problem should be gone. And even turned off all unnessary service like parental control, vpn server, etc. Only the basic wifi feature was on.
It worked for last night. But the problem came back this morning.
After I reboot the router, it worked again.
I will be waiting for the problem happen again to capture the orbi SSL certificate returned to browser. (Chrome verifys the certificate is different from the google domain name)
And looks like this is the rootcause that all SSL connection fail. (a wrong orbi SSL certificate send back)