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klsmls's avatar
klsmls
Aspirant
Apr 09, 2020

Failure to get internet IP with Metronet Fiber ONT - Orbi Router RBR50v2

Power cycle modem.  Power cycle Orbi.  In all order.  Factory reset.  Netgear support.  Nothing worked.   My Orbi wifi router will no longer get a WAN (internet) IP from the Metronet Fiber ONT devi...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 09, 2020

Can you connect the RBR to a different router and configure the RBR for AP mode to see if this mode works? The RBR should get an IP address from the up stream router. IF it doesn't here as well. Possible the RBR is faulty. Might ask NG support about an RMA.