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FINALLY got the ORBI not to drop connection!
OK. As some of you know, I have had nothing but disconnects from the Orbi system for the last 2 months (I even exchanged the Orbi system for a new one to ensure I did not get a defective unit). I hav...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
I too have Verizon (now Frontier) FIOS. I installed Orbi in AP mode in Oct and it worked fantastically with very consistent fast wireless throughout the entire house and no connection issues. The satellite is downstairs with the main unit upstairs next to the Verizon Router, they are about 24ft apart with several wooden walls in between and I have not turned off any of the advanced features such as beamforming. I've had no problems at all but about six weeks ago I decided I wanted access to the management features in the Orbi so I switched the Orbi to Router mode and disabled all router functions in the Verizon Router. So far so good. I had one wireless connection issue two weeks ago which was solved by rebooting the Orbi. I am running the current firmware V1.8.0.6 and have the cable still running 1st to the Verizon Router (I have TV) with all router functions disabled then via a LAN port to the WAN port on the Orbi, the Orbi is wired via its LAN port to a 16 port GB switch, for all my wired devices. The entire network both wired and wireless is managed by the Orbi and is running the fastest it ever has. The network has every kind of device you can imagine connected including several that use the Intel AC-7260 which I understand is causing some folks intermittent connection issues. I realize my response does not address a fix for the posted issue but it is evidence that Orbi can be used successfully in both AP and Router modes with Verizon (Frontier) FIOS without issue. I hope you find the cause of the problem.
Thanks for the responses all. I think I figured it out.... I finally moved my Orbi to a different location where I could connect CAT5e directly from the ONT into the WAN port on the main unit. I had to call Verizon tech support to get them to do this. After moving to ethernet from the ONT, I monitored the Orbi WAN connection for about 2.5 hours (DHCP lease period for me is 2Hrs). once I knew I could maintain the WAN IP and the connection, I slowly started connecting Wifi and ethernet devices over 2-3 days. For reference the ONT/Orbi connection is:
ONT-->(Cat5e)-->Orbi (WAN)/Orbi(LAN)-->(Cat5e)-->Actiontek WAN-->(Coax)-->ONT
Since doing this my connection has been solid and the RF coverage in my house is FANTASTIC. I have all of the FiOS guide info On Demand functions. The only small issue is that I can't get my NestOutdoorCam to connect to a satellite unit 20' away. It seems to want to connect to the main unit even though a WiFi analyzer right beside the NestCam shows my RF signal at -69dBm...Other than the Nest issue, I'm very happy with my Orbi system.
I think the having the Orbi behind the Actiontek (in AP or Routing modes) and switching modes a few times caused problems for me.
I like the advice on how you were able to get your Orbi to stabilize but this is not a solution. You have to use another router and have your Orbi set to AP mode is not they reason why I bought this product. It no longer works the way we expected it to by doing this.