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Forum Discussion

Yld2rob's avatar
Yld2rob
Luminary
Feb 05, 2017
Solved

FINALLY got the ORBI not to drop connection!

OK. As some of you know, I have had nothing but disconnects from the Orbi system for the last 2 months (I even exchanged the Orbi system for a new one to ensure I did not get a defective unit). I hav...
Troubleshooting
  • DarrenM's avatar
    DarrenM
    Jul 11, 2017

    Hello Everyone

     

    We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.

     

    https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18

     

    If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.

     

    http://www.netgear.com/support/contact.aspx

     

    Thanks

    DarrenM

     

     

KCosta's avatar
KCosta
Initiate
Jun 21, 2017
Updated my Orbi firmware to version 1.11.0.20 (Router + 2 satellites). Then I activated the Beamforming and Mu-Mimo options to test for wifi connection stability. The Outdoor Nest Cam dropped repeatedly afterwards. Had to deactivate those options (beam form/Mu), again, to maintain a reliable wifi connection.