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Solved
Firmware 2.1.4.16 Troubles / Issues
Ever since my system upgraded to Firmware 2.1.4.16 last week, the Orbi router occasionally and without notice reboots (static magenta). Just tonight it did it twice over a 3 hour period. My system ...
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, LAN to LAN and configure AP mode on the Orbi router.
I don't have a modem combo unit. The modem is through Xfinity and it's a Cisco XB3. I have an Orbi router and a separate Orbi satellite.
Is this the modem you have?
Yes, I believe it is (I'm not home right now). I think what you're getting at is that the Xfinity modem also acts as a router and its signals may be conflicting with my Orbi router signals. When I had the modem installed I made sure to have Xfinity turn off the router function so that it would only function as a modem, but it's possible that it got turned back on with an update. Nothing would surprise me with Comcast! I'll have to check when I get home.
FURRYe38 I contacted Comcast and they confirmed that somehow my modem was in bridge mode AND was giving off a wifi signal. Go figure. They reconfigured and rebooted and confirmed no more signal. Hopefully that will resolve my Orbi connectivity issue. Fingers crossed!
But I still have to deal with my brick of a satellite. I opened a ticket with Netgear support and will contact them tonight. They mentioned that if they can't bring my satellite back from the dead they will replace it.
Thank you so much for your help!
Glad you got it figured out. Yes, be aware of CC modems they control. Seen other users mention that they had there modems bridged and wifi disabled, only to come back at a later date to find they were re-enabled and not bridged. You might consider getting into BYOM and get a stand alone modem to put in place of the ISPs modem. I believe CC supports customer owned modems.
Enjoy.