Firmware 2.2.1.210 released as of 10/3/18

If your Orbi system is from yoru ISP, then you'll need to contact your ISP. NG makes the HW, however some times the FW is developed by ISPs for there systems like Verizon. They develop and update there own FW for the Orbi HW for there systems. 

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orbiRBK50 wrote:

Hi,

 

I have an RBK50 (Router + Satellite) from our isp Ooredoo.  its running firmware version V2.1.4.16_1.1.23.

 

when i use the gui to check for firmware update, it displays that "No new firmware version available. ".  So i downloaded the v2.2 firmware manually for both satellite and router.  I used the manual update option to update the satellite first but i get this error

 

"This firmware file is incorrect! Please get the firmware file again and make sure it is the correct firmware for this product."

 

i tried to update the router and get the same error.

 

any advice?

 

thanks

 

 

 

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