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Forum Discussion

steve8411's avatar
steve8411
Apprentice
Oct 03, 2018

Firmware 2.2.1.210 released as of 10/3/18

New firmware is available via the GUI ....    Let's hope for success.
Features
tgarvey's avatar
tgarvey
Tutor
Oct 19, 2018

I have powered all units off and on a few times.  No difference.  I spent 45 minutes getting to a tech support person and then 20 minutes with him just confirming the existence of the problem (all three satellites losing their connections countless time a day) only to be offered replacement satellite units.  No thanks.  I’ve disputed the charge with my cc company.  The product and company are deficient.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 19, 2018

https://community.netgear.com/t5/Orbi/RBR40-RBS20-dropped-connections/m-p/1653918/highlight/true#M43838

tgarvey wrote:

I have powered all units off and on a few times.  No difference.  I spent 45 minutes getting to a tech support person and then 20 minutes with him just confirming the existence of the problem (all three satellites losing their connections countless time a day) only to be offered replacement satellite units.  No thanks.  I’ve disputed the charge with my cc company.  The product and company are deficient.