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Forum Discussion
Firmware 2.2.1.210 released as of 10/3/18
New firmware is available via the GUI ....
Let's hope for success.
Is the Orbi system operating in Router or AP mode?
Try a Manual FW load:
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1647303/highlight/true#M42416
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Tedder810 wrote:
Current firmware: V2.2.1.210
For the past year w/UVerse 300Mbps service usually get 350Mbps.
For the past couple of weeks we get 25-50Mbps... appears to be throttled at 50Mbps and connections drop all the time. UVerse tech came to house today and we verified UVerse modem delievering 350Mbps. Our iPhones on ATT Wireless use ATT Wi-Fi and after firmware upgrade people can't hear us but we can hear them. npm install and git pulls are constantly failing.
I've spend the last 4 hours attempting resets/downgrades/etc and no success.
My current test is this:
- use only the router
- hardwire my computer into the router
- perform factory reset.
After completion my router is at firmware 2.2.1.210 and nothing has changed:
- Wired: Download 49 Mbps, Upload 300 Mbps.
- Wireless (macbook/mojave): Download 44 Mbps, Upload 280 Mbps
The firmware update and all suggestions have been costly in time and inconvience.
Question: has the root cause to the problem been determined?
>Is the Orbi system operating in Router or AP mode?
Router
>Try a Manual FW load:
Did that last night.
The modem has always been in transparent bridge mode.
Dear Netgear,
Has the root cause of the problem been determined and if so is there an ETA for a fix?
I'd like to make a suggestion to get a solution out to us quickly with little risk: Create a fork of the last "good" firmware and in that version hardcode the disabling of auto-updating. People on this forum could then manually install it and then wait to manually install the best and greatest successor to 2.2.1.210.
Waiting, Tedder810
You can post that here:
https://community.netgear.com/t5/Idea-Exchange-For-Home/idb-p/idea-exchange-for-home
Good Luck.
Tedder810 wrote:
>Is the Orbi system operating in Router or AP mode?
Router
>Try a Manual FW load:
Did that last night.
The modem has always been in transparent bridge mode.
Dear Netgear,
Has the root cause of the problem been determined and if so is there an ETA for a fix?
I'd like to make a suggestion to get a solution out to us quickly with little risk: Create a fork of the last "good" firmware and in that version hardcode the disabling of auto-updating. People on this forum could then manually install it and then wait to manually install the best and greatest successor to 2.2.1.210.
Waiting, Tedder810
I've created the "Idea" to help hopeless Orbi FW 2.2.1.210 users with a safe pre-2.2.1.210 fork
- Have just spent another night trying to fix this piece of 5hite.
This happened a month or so ago, not sure how I fixed it then. After many, many factory resets and firmware down- & upgrades somehow I got a solid connection that worked until a couple of days ago.
Now I’m back to a totally unusable setup. Have tried all the tips here... Nothing working thus far.
You guys absolutely suck Netgear. Id contact NG support and ask for help and infromation. Ask for an RMA.
Odok wrote:
Have just spent another night trying to fix this piece of 5hite.
This happened a month or so ago, not sure how I fixed it then. After many, many factory resets and firmware down- & upgrades somehow I got a solid connection that worked until a couple of days ago.
Now I’m back to a totally unusable setup. Have tried all the tips here... Nothing working thus far.
You guys absolutely suck Netgear.Okay thats it. I'm done with this p.o.s.
Whats the best alternative 2018?
- What I should have purchased originally but cost just that little bit more: the ubiquiti amplifi mesh HD. https://www.amplifi.com
I knew better, ubiquiti was always my go to brand when weaning my customers off of the overpriced cisco products. - Just want to say my Orbi router disconnects/rebooting was likely caused by a rogue 2016/2017 Samsung tv. It was wired to satellite. Which was wireless back to router.
The issues popped up a few weeks ago. 210 was great until then. No amount of configuration changes made a difference, even furry’s recommendations. Firmware was as set by the auto update function. Factory reset gave a false positive for a few hours. I’ve had the Orbi before mesh was introduced. Meaning I’ve been through the other firmware problems.
Replacement tv is 2018 Samsung wired to satellite, same cable. No disconnection for three days now.
Coincidentally, I had in hand two ap to swap with the Orbi. Guess it was scared and started behaving.
Shotround wrote:
Just want to say my Orbi router disconnects/rebooting was likely caused by a rogue 2016/2017 Samsung tv. It was wired to satellite. Which was wireless back to router.
........This is in line with the issues that few others reported with wired devices.
I also had too many different issues that were all gone once I disconnected my rogue wired speaker.
It looks that the fixes that were meant to fix wired backhaul in 2.2.1.210 negatively affected wired devices and how Orbi treats those devices.
I hope that NG pays extra attention to this issue (wired devices) as it seems to be the route cause of many other issues.
