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Forum Discussion
cgfsd
Jun 18, 2019Aspirant
Firmware 2.3.1.60 Disabled Ethernet Connected Devices
I recently upgraded to v2.3.1.60 on my Orbi RBR50 and I lost all of my Ethernet connected devices. All connections show green and show activity, but the Orbi does not show anything is connected to E...
cgfsd
Jun 18, 2019Aspirant
Activity with the green blinking lights on the ethernet connection itself. All devices are working, the only change is the firmware.
CrimpOn
Jun 18, 2019Guru - Experienced User
cgfsd wrote:Activity with the green blinking lights on the ethernet connection itself. All devices are working, the only change is the firmware.
What happens when one of the devices is powered off and back on? Does the device report getting an IP address from the Orbi after restart?
- cgfsdJun 18, 2019Aspirant
When I reboot a device it says no internet connection and does not get an IP address from the Orbi.
- CrimpOnJun 18, 2019Guru - Experienced User
cgfsd wrote:When I reboot a device it says no internet connection and does not get an IP address from the Orbi.
And the WiFi connected devices are "just fine"?
Darn. I wish the Orbi ethernet ports had activity LED's like switches and PC's do.
Sometimes, the Orbi just loses it's mind and the only thing left is to do a "factory reset". This sucks big time if there are a lot of devices which have IP addresses assigned in the Advanced LAN Setup.
- tucsonticoJun 18, 2019Virtuoso
Had a similar issue when updating to v2.3.1.60. I had to do a factory reset of the satellites and router, then reconfigure the entire system from scratch. (I took screen shots of my configuration so I could replicate the whole thing.) One thing I've used from the beginning of my ORBI experience (almost 3 years) was to make IP address reservations for all my devices, wired and WiFi. This can be done via "Advanced" tab>"Setup">"LAN Setup". I also limit the number of IP addresses the ORBI will give out. (I use my devices+5 as a rule of thumb.)
The process can be lengthy and repetitive, but doing this while all the devices are disconnected/powered off solved my problem when I put everything back online. Been very stable and speedy since that time--about 2 months. One additional hint is the ORBI (for whatever reason) needs 15-20 minutes to "settle" and display correct information in the browser GUI. Be patient and methodical and you'll have all your devices back online. Keep us postedon the progress or if you have other questions. Good luck!
- cgfsdJun 18, 2019Aspirant
Ok, so a Vulcan mind meld and factory reset sounds like the next course of action.
I dont have a complicated setup, just a lot of devices.