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Forum Discussion
Rudolphy
Jul 28, 2019Apprentice
Firmware 2.3.5.30 no more connection with EX8000 possible
Dear Forum, I am writing from Germany, so please understand if my formulations are not perfect. The following problem: I am using Orbi RBR 50 with a satellite with firmware 2.3.1.60, in access poin...
- Aug 23, 2019
Netgear made available today a new beta firmware for the EX8000 for me. Now the connection with the Orbit-Router with firmware 2.3.5.30 works again! I also asked Netgear for a beta for the EX7700.
ekhalil
Jul 28, 2019Master
The EX8000 has 3 radio bands:
It uses a dedicated wifi link (Band 3) towards the router (Orbi).
- What channels are being used in this link? Are channels 36, 40, 44 or 48 supported in this band in EX8000? What channel are you using for 5 GHz in Orbi?
- When looking in the management system for the EX8000, do you see the 2.4 and/or the 5 GHz channels from Orbi or the Orbi's SSID as an option to connect to?
- When you say "After the update to firmware 2.3.5.30 the EX8000 can no longer connect to the Orbi.". What error codes or indications you see related to this?
Rudolphy
Jul 28, 2019Apprentice
ekhalil thanky for your reply
I dont think that it is a question of config of EX8000, as connection with Orbi RBK works with firmaware 2.3.1.60 and with same settings at 2.3.5.30 not
referring to your questions:
1) using channel 48 for 5 ghz radio and 6 for 2,4 ghz
2) I see both radios, can also select them with password and it seems the EX8000 connects properly. But in the end it doesn't, the connection attempt is aborted at the last confirmation page of EX8000.
3) see 2) no error code appears
from my point of view there is a bug in firmware 2.3.5.30