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Forum Discussion
Rudolphy
Jul 28, 2019Apprentice
Firmware 2.3.5.30 no more connection with EX8000 possible
Dear Forum, I am writing from Germany, so please understand if my formulations are not perfect. The following problem: I am using Orbi RBR 50 with a satellite with firmware 2.3.1.60, in access poin...
- Aug 23, 2019
Netgear made available today a new beta firmware for the EX8000 for me. Now the connection with the Orbit-Router with firmware 2.3.5.30 works again! I also asked Netgear for a beta for the EX7700.
Rudolphy
Jul 28, 2019Apprentice
ekhalil thanky for your reply
I dont think that it is a question of config of EX8000, as connection with Orbi RBK works with firmaware 2.3.1.60 and with same settings at 2.3.5.30 not
referring to your questions:
1) using channel 48 for 5 ghz radio and 6 for 2,4 ghz
2) I see both radios, can also select them with password and it seems the EX8000 connects properly. But in the end it doesn't, the connection attempt is aborted at the last confirmation page of EX8000.
3) see 2) no error code appears
from my point of view there is a bug in firmware 2.3.5.30
ekhalil
Jul 28, 2019Master
Rudolphy wrote:.......
I dont think that it is a question of config of EX8000, as connection with Orbi RBK works with firmaware 2.3.1.60 and with same settings at 2.3.5.30 not
.......
It can be that data related to the EX800 that is stored in the 2.3.1.60 database -for some reason- is not possible to use in the 2.3.5.30.
Can you please enable telnet in the debug page to print some data related to the EX8000, so that we can "flush" this data! :)
- Enable telnet on the router (from the /debug.htm page of the web interface)
- telnet to router
- After logging in, run the following print comands on the command line:
- Find out the MAC address of the EX8000 (the MAC of the WAN side of the EX8000), let's say the MAC address is xx:xx:xx:xx:xx:xx
nvram show | grep xx:xx:xx:xx:xx:xx
- RudolphyJul 28, 2019Apprentice
Thanks for the suggestion. I'll wait for the support response first. If I can't get any further here, I'll test your suggestion via telnet.
By the way, I tried the connection with an EX7700 in the meantime, which I reset completely. Same result, doesn't work with firmware 2.3.5.30, but fine with 2.3.1.60 :-(
- ekhalilJul 28, 2019Master
Rudolphy wrote:.......
By the way, I tried the connection with an EX7700 in the meantime, which I reset completely. Same result, doesn't work with firmware 2.3.5.30, but fine with 2.3.1.60 :-(
Has the EX7700 also been previously attached to Orbi?
- RudolphyJul 28, 2019Apprentice
Yes, a few weeks ago