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Forum Discussion

autigers1970's avatar
autigers1970
Aspirant
Aug 10, 2021

Firmware 2.7.3.22, a poll

So I have an RBR40 with two RBS20 satellites and the 2.7.3.22 firmware just showed up in the app as an update. I’m currently on 2.6.2.104. I’ve seen some threads here with bricked main routers and ...
jkevincook's avatar
jkevincook
Aspirant
Sep 04, 2021

I've had the Orbi Mesh for over a year and had issues from day one.  TERRIBLE support from Netgear.  Many were solved but multiple problems remain:

  1. Access control randomly blocks machines.  One day it blocked EVERY DEVICE. I couldn't access the admin control panel nor use the Orbi App on my phone.  NG Said the only solution was a full facdtory reset of all devices
  2. If users are connected to the Orbi Voice - they cannot access internet.  If they connect to the main router or the other satellite then they are fine.  So I disconnect the Orbi Voice.
  3. Post factory reset of all devices, and upgrade of firmware as directed by NG support, Only the RBS40 can connect.  The light ring on the RBS40V goes from white to blue to extremely fast flashing white.
  4. When the RBS40V is plugged via Ethernet access control blocks my desktop computer which is also connected via ethernet.

Topology:

CM1200 -> Wired to RBR50->Wired Backhaul to GS108

GS108 Wired to RBS40V

GS108 Wired to RBS40

GS108 Wired to All LAN devices

 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 04, 2021

I recommend you post in the Orbi with Voice forum since you seem to have problems surrounding the RBS40v:

https://community.netgear.com/t5/Orbi-Voice-WiFi-Meets-HiFI/bd-p/en-home-orbi-voice

 

jkevincook wrote:

I've had the Orbi Mesh for over a year and had issues from day one.  TERRIBLE support from Netgear.  Many were solved but multiple problems remain:

  1. Access control randomly blocks machines.  One day it blocked EVERY DEVICE. I couldn't access the admin control panel nor use the Orbi App on my phone.  NG Said the only solution was a full facdtory reset of all devices
  2. If users are connected to the Orbi Voice - they cannot access internet.  If they connect to the main router or the other satellite then they are fine.  So I disconnect the Orbi Voice.
  3. Post factory reset of all devices, and upgrade of firmware as directed by NG support, Only the RBS40 can connect.  The light ring on the RBS40V goes from white to blue to extremely fast flashing white.
  4. When the RBS40V is plugged via Ethernet access control blocks my desktop computer which is also connected via ethernet.

Topology:

CM1200 -> Wired to RBR50->Wired Backhaul to GS108

GS108 Wired to RBS40V

GS108 Wired to RBS40

GS108 Wired to All LAN devices