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Forum Discussion
Firmware Check Error
I am seeing the Firmware Check Error shown below when I try to upgrade to 2.3.1.60 Is there anything else I could try before installing manually? The routers are not easy for me to physically acce...
This only applies to ASUS Mfr products. This forum is for NetGear products. Please refer and post over on Asus community forums.
Thank you.
patriciagomez01 wrote:I am using a router from Asus.I have face firmware error while upgrading.Being a novice in this technical field i had no idea how to get rid of this error. I have researched a lot to find the solution and finally contact asus customer service.I told them about the error i am facing.They listen to my problem and troubleshoot it. Not more to do they just told me to update the software of the router with the latest one.However my point is if you are using any asus products and face any software or hardware related problem you can rely on them.
The point of his post was not to get Asus support here in this forum, but to let everyone know that Asus actually provides good assistance and supports the customer. Good to know when so many people are expressing very real concerns about Netgear support. You would think Netgear would have a team working 24/7 on the latest firmware fix for their blotched last release to avoid the possibility of losing customers.
Jetdrive wrote:The point of his post was not to get Asus support here in this forum, but to let everyone know that Asus actually provides good assistance and supports the customer. ...
Dude, check the URL provided in that post - that's certainly not Asus support!
You are right. I didn't bother to question that the poster didn't know he wasn't using official Asus support but glad his problem was resolved.
