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Forum Discussion
jvmagic
May 01, 2020Follower
Firmware update - msg - Looks like you’re not connected xxxx
Hi, I have the latest 'Xfinity' box and upgraded to 1G speeds. In my two story home I get 600-700 or os dowload speeds when I'm next to the router. The Orbi satellite is downstairs and I cannot co...
CrimpOn
May 01, 2020Guru - Experienced User
Would help to know how you are administering the Orbi system:
- computer of some sort usiing a web browser, or
- the Orbi "app"
A lot of customers elect to disable the WiFi on their ISP modem/WiFi/router to reduce WiFi interference in the house.
The specific firmware version is not likely to affect whether devices can connect to the Orbi WiFi or not. There is likely something else to be addressed rather than the firmware level.