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Forum Discussion
Crabby_Rapper
Dec 16, 2017Follower
Firmware update not downloading
This morning I tried uploading the new Firmware V2.1.1.12 and when it finshes downloaing it tells me that the .img file I'm trying to download is incorrect file type (I unzipped the file). I'm following the instructions exactly. I can't seem to choose my satellite and when I do and choose update I get the following:
<html><head><meta http-equiv='Pragma' content='no-cache'><meta http-equiv='Cache-Control' content='no-cache'><title> 401 Authorization</title> <script language="javascript" type="text/javascript"> function cancelevent() { top.location.href='/unauth.cgi'; } </script> </head><body onload=cancelevent()></body></html>
Has anyone else experienced this error?
1 Reply
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- Streak2Master
Try and do a manual update.
download the firmware here
https://www.netgear.com/support/product/RBK50.aspx#download