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Remraf's avatar
Remraf
Follower
Dec 24, 2020

Firmware Update Renders Orbi Unusable

I have had an Orbi system since 2017. It has worked perfectly. Then I got a notice to update the firmware. I did that and the Orbi became unusable. I could not connect to wifi. I disconnected the Orbi and ran an ethernet cable directly from my modem to my computer. It worked perfectly, so the problem was the Orbi. I reinstalled everything and it still did not work. After a couple of hours I decided the Orbi was junk. I disconnected it and bought a Google system. The Google system works perfectly. This will be last thing I buy from Netgear. 

3 Replies

  • Maybe post about this over in the correct Orbi AC forum.

    https://community.netgear.com/t5/Orbi/bd-p/Orbi

     

    SInce this is the Orbi AX forum.

     

    There are some steps that may help recover the Orbi system. 

     

    Good Luck. 


    Remraf wrote:

    I have had an Orbi system since 2017. It has worked perfectly. Then I got a notice to update the firmware. I did that and the Orbi became unusable. I could not connect to wifi. I disconnected the Orbi and ran an ethernet cable directly from my modem to my computer. It worked perfectly, so the problem was the Orbi. I reinstalled everything and it still did not work. After a couple of hours I decided the Orbi was junk. I disconnected it and bought a Google system. The Google system works perfectly. This will be last thing I buy from Netgear. 


     

     

     

    • vajim's avatar
      vajim
      Master

      FURRYe38 wrote:

      My Orbi systems work just fine after FW updates. 

       


      That's nice.