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Forum Discussion
Firmware update V2.6.2.104 - Internet Freeze, No Internet, Buffering, OFFLINE Status on App
I am having issues since the New Router firmware update. Hardware Version RBR20 Firmware Version V2.6.2.104 GUI Language Version V1.0.0.375 Operation Mode ...
I am having the same problem. Continuously cuts in and out and am unable to connect.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? The ISP mode differs from the Orbi RBR. Specific model information please.
So you power OFF the ISP modem AND Rbr for 30 seconds then back on?
Stevo533 wrote:I am having the same problem. Continuously cuts in and out and am unable to connect.
Stevo533 wrote:I am having the same problem. Continuously cuts in and out and am unable to connect.
Perhaps you should revert your firmwareI too am having wi fi connection issues since upgrading the firmware to V2.6.2.104
The RBK 20 is connected to an EE router in AP mode and has run happily for over a year with three RBS20 satellites.
Since upgrading the firmware a couple of weeks ago one of the satellites appears occasionally to be fighting the other two so that anything in its vicinity gets no Internet. Moving away from it and nearer to a different satellite enables a good wifi/Internet connection to be made. Switching off the offending satellite when it's doing this also enables a solid connection to be made to wifi/Internet.
The fault is intermittent but once it's on it continues until the satellite is power cycled. Sometimes it will run OK for several days then it happens again.
As a radio engineer (without a 5GHz spectrum analyser of my own!) it feels as if the RF channel it's selecting might be interfering with the wanted one.
Nothing else has changed in the system, just the firware upgrade.
Any advice gratefull receieved. Thank you for reading.
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Is Daisy Chain enabled on the RBR?Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update? A full on reset maybe needed as last resort.
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
Thornemat wrote:I too am having wi fi connection issues since upgrading the firmware to V2.6.2.104
The RBK 20 is connected to an EE router in AP mode and has run happily for over a year with three RBS20 satellites.
Since upgrading the firmware a couple of weeks ago one of the satellites appears occasionally to be fighting the other two so that anything in its vicinity gets no Internet. Moving away from it and nearer to a different satellite enables a good wifi/Internet connection to be made. Switching off the offending satellite when it's doing this also enables a solid connection to be made to wifi/Internet.
The fault is intermittent but once it's on it continues until the satellite is power cycled. Sometimes it will run OK for several days then it happens again.
As a radio engineer (without a 5GHz spectrum analyser of my own!) it feels as if the RF channel it's selecting might be interfering with the wanted one.
Nothing else has changed in the system, just the firware upgrade.
Any advice gratefull receieved. Thank you for reading.
I had the same issue all internal network was fine,but no internet access sine the upgrade to V2.6.2.104. I disabled the Circle feature and all has been stable since.
Very good to know. I reverted to V2.5.1.16 on the router, but kept the satellites at V2.6.2.104. It's back to being rock-solid, so I'm very leary of updating the router again.
Also, I shut off Traffic Metering per someone's advice in this thread, and that seemed to help, too.
