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Forum Discussion
Firmware update V2.6.2.104 - Internet Freeze, No Internet, Buffering, OFFLINE Status on App
I am having issues since the New Router firmware update. Hardware Version RBR20 Firmware Version V2.6.2.104 GUI Language Version V1.0.0.375 Operation Mode ...
I update this version today and my router has connection issues. Some device are running fine and some devices cannot find/connect to internet. I am looking to roll back. Any help is appreciated.
krishdhar wrote:I update this version today and my router has connection issues. Some device are running fine and some devices cannot find/connect to internet. I am looking to roll back. Any help is appreciated.
Before rolling back, just try to disable the Traffic Meter in the current version. That did the trick for me and apparently many others.
Thanks for your reply. Turning off the meter didn't help. My macbbook always connects and has internet, but iPhone connects but cannot get internet. Many devices like that.
krishdhar wrote:Thanks for your reply. Turning off the meter didn't help. My macbbook always connects and has internet, but iPhone connects but cannot get internet. Many devices like that.
Oh man, sorry to hear it. The behavior you're describing where some devices are fine and others aren't is what I was experiencing too. The Traffic Meter disable resolved it for me (been a couple weeks now). Probably worth saying but be sure you've also powered off all your router/satellites and let them come back up after that too. If it's still not working though, I wouldn't be able to help you with the rollback since I've not tried that but I'm pretty sure there were comments within this thread with instructions on how to do that. Good luck.
Found out that the problem was the connection between the satellites and the router with firmware V2.6.2.104. With all the router and 2 satellites updated to104, I saw that the satellites were complaining of having "NO INTERNET" and consequently any device connected to the satellites had no internet. If you go to firmware update and select manual update you will see "NO INTERNET" message in the table, next to each satellite. I rolled back my router to older version of the firmware V2.5.1.16 that was running yesterday and everything is working fine now. I didn't roll the satellite firmware back. They are still 104. As a precaution I am downloading and keeping all the versions of old and new software in my disk. Thanks to everybody for their help. Krish