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Forum Discussion
Firmware update will brick your router
DO NOT INSTALL Latest Firmware or it will brick your router. Just innocently clicked update router when the app asked, 5 minutes later blinking red light on the power indicator, so long weekend. Googled online and it says corrupted firmware, nice, and of course there is only a 12 month warantee on the hardware and no other support unless you pay $149 for a year. Seriously it is only 16 months old! Links on the support to manually tftp a replacement are all broken so I wait on general tech support 50+ minutes on hold tech support had me plug it into different outlets, try the power cable from a satellite, try the reset button for 30 seconds then wait one minute. that is all the confirmation they needed to say my router is now faulty!!!!! will not be buying a netgear product again. $30 to get next day delivery after it gets processed
3 Replies
Yeah this firmware makes my modem shut down until a restart, had to go back to Comcast modem and wifi.
My Orbi automatically updated itself to the latest firmware and I have not had any problems. I was worried and annoyed the device updated itself, but relieved it went well. Did you try to reinstall the update? It's possible the download/install was corrupted.
If uses also manually download the FW update files to there PC and upgrade the satellites first then the router, NG recoommends this method as well.
