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Forum Discussion

nickcage49's avatar
Jul 13, 2019
Solved

Firmware update

Since these a**holes don't have support I wanted to know if anyone knows where to download the latest firmware update for this product? All I can find is stupid release notes.   Thanks in advance. ...
  • michaelkenward's avatar
    michaelkenward
    Jul 14, 2019

    nickcage49 wrote:

    Unfortunately I get this error message when I try to open it on my Mac. This may be for a PC and not a mac.


    You are trying to open a img file?

     

    That is not how it works.

     

    As CrimpOn explained, you extract the img file from the zip file and upload the img file you are trying to open to the router.

     

    I gather that even Macs come with a built-in extraction feature.

     

    There is support for the Orbi WiFi System, including a manual, somewhere at the end of this link:

     

    >>>> Orbi RBK50 | WiFi System | NETGEAR Support <<<<

     

    See the section Manually Update Firmware.

     

    Take a deep breath. Calm down and work through the process a step at a time in the procedure described there. It really is that simple.