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Forum Discussion
nickcage49
Jul 13, 2019Tutor
Firmware update
Since these a**holes don't have support I wanted to know if anyone knows where to download the latest firmware update for this product? All I can find is stupid release notes. Thanks in advance. ...
- Jul 14, 2019
nickcage49 wrote:
Unfortunately I get this error message when I try to open it on my Mac. This may be for a PC and not a mac.
You are trying to open a img file?
That is not how it works.
As CrimpOn explained, you extract the img file from the zip file and upload the img file you are trying to open to the router.
I gather that even Macs come with a built-in extraction feature.
There is support for the Orbi WiFi System, including a manual, somewhere at the end of this link:
>>>> Orbi RBK50 | WiFi System | NETGEAR Support <<<<
See the section Manually Update Firmware.
Take a deep breath. Calm down and work through the process a step at a time in the procedure described there. It really is that simple.
michaelkenward
Jul 14, 2019Guru - Experienced User
The automated update is there for all to see. See the bit of the manual Check for Firmware Updates.
If you can't see anything there, there is probably no update for your devices.
Sounds like you should just give up. This stuff seems to be outside your "skillset". Even Mac users, notorious for needing remedial help, have overcome the hurdles involved.
Netgear tries to make the whole Orbi system "idiot proof", much to the regret of many experienced users. But it can go only so far.
nickcage49
Jul 14, 2019Tutor
Don't be rude please.
I can do. Just don't want to at this point.
- michaelkenwardJul 14, 2019Guru - Experienced User
nickcage49 wrote:
Don't be rude please.
I was simply picking up on the tone of your first message.
Since these a**holes don't have support I wanted to know if anyone knows where to download the latest firmware update for this product? All I can find is stupid release notes.
You were given sound and accurate advice on what to do and how to go about it. You decided to be obtuse.
nickcage49 wrote:
I can do.
Not from what has gone before. - nickcage49Jul 14, 2019Tutor
Dude just f off ok?
You're a f'ing jerk.