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Forum Discussion
Firmware V1.12.0.18 bricked my RBK30 unit
I saw the firmware update this morning. The RBK30 system has been running flawlessly since I bought it 2 weeks ago. Clicked the Upgrade button. The system has never returned to life. No network. ...
Sorry, Netgear, too little too late. Eero here I come!
Bye bye netgear, hello Linksys Velop.
Contact support. They'll help you out.
Orbi Product Team.
Tried that. Support's response? Basically, "uhh... try unplugging it and plugging it back in."
Could not reach "suport". The fact that support sends us to a community forum for supoort says it all.
Thought I had a winnner product with the Orbi(for 3 weeks). Product is only as good as it's customer support. Lesson learned: NO MORE NETGEAR.
@amitrele wrote:Contact support. They'll help you out.
Orbi Product Team.
