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Forum Discussion
DarrenM
Dec 22, 2017Sr. NETGEAR Moderator
Firmware V2.1.1.16 auto update
we'll be removing the v2.1.1.16 firmware from the auto update server over the holidays and will resume pushing it in the new year. Firmware will still be available on product support pages for manual...
njweb
Dec 22, 2017Luminary
DarrenM wrote:yes the reboot and disconnect issues are all being investigated.
DarrenM
I am not facing any issues yet with 2.1.1.16. That being said, speaking of Auto Update, I think Netgear should allow users to disable automatic firmware updates; instead just send them a notification via the Orbi app and email (e.g.) stating that a new firmware is available with a link to the release notes and let users decide if they want to upgrade based on the benefits of the new firmware.
I realize it is a double-edged sword given important updates like the KRACK patch and MAJOR performance improvements e.g. where auto update ensures everyone gets the update, even people who are not tech savvy and who would not update on their own.
However, when stability issues come into play (I am not facing any luckily), auto update can be frustrating someime staking a well working system and impacting its connection stability. I have family members using routers who would need help from other family members / friends to download an older version of the firmware and update it for them, so this is especially frustrating in those situations. This is exarcerbated in case where non tech savvy family members live far away.
JMU1998
Dec 23, 2017Luminary
njweb you mentioned you are not seeing any issues can you confirm you can see all your devices connected to the base and satellite? I think a bug introduced by latest firmware my devices are missing on the list and nothing showing connected to satellite, have factory reset many times reinstalled Firmware, even tried nvram clean process, issue comes back. Just curious you are not seeing this while many are and Netgear is aware of this.
- njwebDec 23, 2017Luminary
JMU1998 wrote:njweb you mentioned you are not seeing any issues can you confirm you can see all your devices connected to the base and satellite? I think a bug introduced by latest firmware my devices are missing on the list and nothing showing connected to satellite, have factory reset many times reinstalled Firmware, even tried nvram clean process, issue comes back. Just curious you are not seeing this while many are and Netgear is aware of this.
I should perhaps have clarified - I saw a number of members posting about connection stability issues with 2.1.1.16
When I referred to no issues, I meant no connectivity or other performance issues.
I see 21 devices connected (8 wired and 13 wireless). All 13 wireless devices show connected to the router which is not correct, so that issue indeed needs to be resolved. Luckily it appears to be a display issue only (correct me if anyone is seeing issues where all devices are actually connected to the router) and does NOT (appear to) impact throughput.
I'll have to run some signal strength and speedtests to confirm the devices are connected to the satellites.
I did run a test on my mobile phone a few days ago and it showed a signal strength consistent with being connected to the satellite (will need to double check though).