NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
DarrenM
Dec 22, 2017Sr. NETGEAR Moderator
Firmware V2.1.1.16 auto update
we'll be removing the v2.1.1.16 firmware from the auto update server over the holidays and will resume pushing it in the new year. Firmware will still be available on product support pages for manual...
Retired_Member
Dec 23, 2017Thanks
I guess this is good news. As it may prevent others who are away from home this week, of receiving the update and it disconnects their network.
On the Orbi web GUI...some mention ..."my so and so is NOT listed showing connection".....does that affect it's connectivity? Does the device still work? I guess for me...if it works yet fails to show on a GUI list yet it still works, and they are aware, all well.
- webminsterDec 23, 2017Luminary
It doesn't mean it isn't connected, at least. I have all sorts of listing "anomalies", but I know the devices are connected (since the list is wrong, it's hard to trust what the Orbi says in terms of where/how it's connected, though).
For instance:
* I have a couple of Amcrest cameras that don't show in the router/satellite lists at all. I know they're connected, I can view them - but since they're not listed, I can't be sure to which unit they connect.
* My satellite's list is empty again. The router does show connections to satellite, and those mostly seem plausible...
* I have a couple of devices connected wirelesssly, that the router list shows as "wired." Which is impossible, not sure how it's gotten that idea, and disconnecting and reconnecting the client (wireless) isn't changing that.
Appears what they thought was "cosmetic" is more a bad breakdown in its connection accounting code across the board. 2.0.0.76 wasn't great, but 2.1.1.16 fails epically.
Retired_Member wrote:On the Orbi web GUI...some mention ..."my so and so is NOT listed showing connection".....does that affect it's connectivity? Does the device still work? I guess for me...if it works yet fails to show on a GUI list yet it still works, and they are aware, all well.
- richlin71Dec 23, 2017Initiate
for what it's worth, I'm another previously happy Orbi owner who's now incredibly frustrated with Netgear and regretting my purchase.
if I recall correctly, my wifi started dropping with the old firmware 2.0.0.74, which is why I started checking these forums. Upgrading to 2.1.1.16 didn't help. Downgrading to 2.0.0.74 hasn't helped either.
It's hard to quantify how often wifi drops bc the logs are so unhelpful, but it's 5-10 times/day that I notice. VERY frustrating!
- aazDec 23, 2017Virtuoso
richlin71 wrote:for what it's worth, I'm another previously happy Orbi owner who's now incredibly frustrated with Netgear and regretting my purchase.
if I recall correctly, my wifi started dropping with the old firmware 2.0.0.74, which is why I started checking these forums. Upgrading to 2.1.1.16 didn't help. Downgrading to 2.0.0.74 hasn't helped either.
It's hard to quantify how often wifi drops bc the logs are so unhelpful, but it's 5-10 times/day that I notice. VERY frustrating!
Most certaily it has nothing to do which version of firmware you are on.
As someone else here mentioned - it's most likely something new to your environment. If you had my very stable Orbi with my current 2.1.1.16 firmware on it in your home it would likely be crashing just as often if you set your settings on it the same.
The trick is to find out what device is causing it to crash - or what setting is allowing that device to crash it and disable that setting or disable the device from connecting.