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Forum Discussion

Deckard22's avatar
Deckard22
Aspirant
May 29, 2018

Firmware v2.1.4.14?

Hi there...a support person sent me this version of the firmware via chat...any idea what it is/what it does? It looks more recent than the "current" firmware on my router/satellite. Also, any idea h...
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 29, 2018

Let us know how it goes...

JMU1998's avatar
JMU1998
Luminary
May 29, 2018

Is this the Beta Firmware we have been waiting on with the wired backhaul fix?

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    May 29, 2018

    Nothing was said about it fixing the wireld back haul problem or not. It was initially intended for users with Apple HomeKit issues. Deckard called in and it was given to him however he's seeing a different problem. You can give it a try if you like and see if it helps any. I would factory reset the router and satellite after applying it and set up from scratch. Add 1 satellite via wireless first and let it get a BLUE LED on top. After that, connect the ethernet cable between the router and satellite and see if you get a BLUE LED on top. Give it 5 minutes for this to reconfigure this...

    JMU1998 wrote:

    Is this the Beta Firmware we have been waiting on with the wired backhaul fix?

     

    • Deckard22's avatar
      Deckard22
      Aspirant
      May 29, 2018

      Yeah, assuming it was just given to me as it's the lastest version (though I believe it's a beta). Not because I have ethernet backhaul issues. Hoping it works!

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        May 30, 2018

        Let us know how it turns out...