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Forum Discussion
Firmware V2.3.5.32
Today (3/21/20), I had an issue with my Orbi RBR40 connecting to internet, so I immediately went to the app and saw a note indicating new firmware was available. After two attempts to leverage the ...
Sweetmo wrote:When I try to go out and understand the firmware update and review release notes, I can't actually find anything for V2.3.5.32 for the RBR40 . I see a "hot fix" labeled V2.3.5.34 and a prior release V2.3.5.30 , but nothing for what I currently have. Is there something I am missing? Shouldn't I see the release notes for V2.3.5.32?? And why doesn't RBR40 show up as an option for model but RBS40 does??
Yes, of course when Netgear prompts users to install a specific firmware version that version should be on the support web site along with "Release Notes." YOU are not "missing" anything. Netgear's firmware release process for the Orbi product line is a shambles. Some people receive emails (I do not). Some see notices in the "app" but not the web interface. Sometimes the "Firmware Update" web page shows new versions available, and sometimes it does not.
When I tried the Netgear support site just now (https://www.netgear.com/support/ ) I got results by entering both RBR40 and RBS40. No idea why it didn't work for you.
Some of us have become distinctly hesitant to install new firmware in the absence of (a) a problem with the way our Orbi works that we hope to fix, or (b) an urgent message about some serious security vulnerability. And, when we are leaning toward installing new firmware, we take a "wait and see" attitude. If some time has gone by and people who "took the plunge" have not reported unexpected problems, we are more likely to do it.
- I'm in the same boat. My wifi is on and off at least ten times daily but the internet is working so it's this darn Orbi router. When I signed in today I saw there was a firmware update but no release notes. When signing in to the net gear support site the update.32 isn't shown and hotfix update.34 is with a date of 11/2019. I'd checked for firmware updates on the router sign in page many times and this was never there. I'm never notified by email. I have an R6700 Nighthawk at my 3 level mountain lakehouse and I get emails notifying me of updates and it's much more reliable than the Orbi which I purchased for my large 2 story house with a solar enphase setup on our shop some distance from the house that's connected to the wifi.
I guess we don't know what this 32 update is until NetGear posts it?
LadyoftheLake wrote:
I'm in the same boat. My wifi is on and off at least ten times daily but the internet is working so it's this darn Orbi router. When I signed in today I saw there was a firmware update but no release notes. When signing in to the net gear support site the update.32 isn't shown and hotfix update.34 is with a date of 11/2019. I'd checked for firmware updates on the router sign in page many times and this was never there. I'm never notified by email. I have an R6700 Nighthawk at my 3 level mountain lakehouse and I get emails notifying me of updates and it's much more reliable than the Orbi which I purchased for my large 2 story house with a solar enphase setup on our shop some distance from the house that's connected to the wifi.
I guess we don't know what this 32 update is until NetGear posts it?...and of course there's that group of folks who never check for FW updates. Never understood the reasoning behind that.
May not be a FW issue. Rather a configuration or environment issue. It's not always a FW issue.
What is the Mfr and model# of the ISP modem the NG router is connected too?
I
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-routerWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).Has a factory reset and setup from scratch been performed since last FW update?
LadyoftheLake wrote:
I'm in the same boat. My wifi is on and off at least ten times daily but the internet is working so it's this darn Orbi router. When I signed in today I saw there was a firmware update but no release notes. When signing in to the net gear support site the update.32 isn't shown and hotfix update.34 is with a date of 11/2019. I'd checked for firmware updates on the router sign in page many times and this was never there. I'm never notified by email. I have an R6700 Nighthawk at my 3 level mountain lakehouse and I get emails notifying me of updates and it's much more reliable than the Orbi which I purchased for my large 2 story house with a solar enphase setup on our shop some distance from the house that's connected to the wifi.
I guess we don't know what this 32 update is until NetGear posts it?
FURRYe38 wrote:May not be a FW issue. Rather a configuration or environment issue. It's not always a FW issue.
When a system is working and one day you wake up and it's down OR you (because you can't resist temptation) decide to download the latest wiz-bang update, chanes are IT IS THE FW.
The sad part is that you know this yet you continue to look at everything but the FW.
