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Forum Discussion
Firmware v2.5.1
New version available. Based on the description, doesn’t seem worth the disruption. New Version: V2.5.1.8 Release Notes: [Bug Fix] Fixes JP/AU/CA region can't firmware update issue. [Bug Fix] F...
Before I updated to V2.5.1.8 I could see all of my 84 attached wi-fi devices. Since the update, I never see more than 4 attached devices. I have rebooted the router and the three satellites 3 times. Nothing changes! HELP! What happened?
Clear all browser caches, exit the browser then relauch and open the page.
Does a different browser exhibit the same thing?
Try a factory reset on the RBR and setup from scratch.
isareeves wrote:
Before I updated to V2.5.1.8 I could see all of my 84 attached wi-fi devices. Since the update, I never see more than 4 attached devices. I have rebooted the router and the three satellites 3 times. Nothing changes! HELP! What happened?- Thank you... I tried all of your suggestions. Still no luck. ☹️
isareeves, are you using the iOS app, Android app, or web interface to see the attached devices? There have been some users reporting that the iOS app has issues properly displaying the devices under the v2.5.1.8 firmware, but the web interface and Android app show them properly. If you are using the iOS app, then check your device list using the web interface. If that is your issue as well, there is a thread on the iOS issue under the Application forum. See https://community.netgear.com/t5/Orbi-App/Orbi-iOS-App-not-working-after-router-upgrade-to-2-5-1-8/m-p/1853404
isareeves wrote:
Before I updated to V2.5.1.8 I could see all of my 84 attached wi-fi devices. Since the update, I never see more than 4 attached devices. I have rebooted the router and the three satellites 3 times. Nothing changes! HELP! What happened?- Thank you... I use my Orbi with IOS 13.3.1... my devices still do not show up correctly after clearing my cache, reinstalling the app (which I found out was a huge mistake), nor on Chrome or Safari (after clearing the cache). I was about to wipe everything out and start clean until I read that it most likely not make a difference, since I would be restarting on the same version of the firmware. I am too frustrated to try anything else. I guess I will wait for a new firmware update.
Possible this maybe a app or operation incompatibility issue with the iOS your using.
I would post here and let NG know what your seeing:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
In mean time, revert back to v30 and see if the problem solves.
Good Luck.
isareeves wrote:
Thank you... I use my Orbi with IOS 13.3.1... my devices still do not show up correctly after clearing my cache, reinstalling the app (which I found out was a huge mistake), nor on Chrome or Safari (after clearing the cache). I was about to wipe everything out and start clean until I read that it most likely not make a difference, since I would be restarting on the same version of the firmware. I am too frustrated to try anything else. I guess I will wait for a new firmware update.
