Forum Discussion
Firmware v2.5.1
New version available. Based on the description, doesn’t seem worth the disruption. New Version: V2.5.1.8 Release Notes: [Bug Fix] Fixes JP/AU/CA region can't firmware update issue. [Bug Fix] F...
gr8sho wrote:
bolingde wrote:
Thanks for suggesting factory reset,, but I'll think I'll hold off that mess for awhile.
None of the other really matter because it was all working before v2.5.1.8What does that even mean, just leave it in a broken state? You're not getting money back from NG, so swallow hard, fix it and move on.
I rolled it back to v2.3.5.30 and it seems to be working better. For example, HboGo would only stream a few minutes before losing the network on my roku. I've been streaming a movie now for 14 minutes with no problem. I did the same on my pc for 30+. I had a problem getting the satellites to roll back. When I try to load the image file for the satellites it state that it's a invalid file (or something close to that). I haven't checked out the satellites yet but on via the online interface they seem to be working.
I wasn't trying to be short with you just on my phone and didn't want to go into details. What I meant was all the distance, sqft, etc questions didn't really matter because it had all been working it it's current location, so it had to either be firmware or hardware was failing.
Factory resets are always my last choice.
I did mean the thanks for your help!
FURRYe38 wrote:Sometimes upgrading FW over current configurations can cause problems due to incompatible user configurations.
This would not be a problem if netgear would store it's configs in text format and parse them at bootup. It would also mean configs could be restored after a factory reset without reintroducing the problem.
HboGo would only stream a few minutes before losing the network on my roku. I've been streaming a movie now for 14 minutes with no problem.
FWIW, we are cord cutters and stream for hours on end. We had intermittent connection failures on 2.5.1.8 and rolled back, but even before a stream could run for hours unless DNS failed.
OrbiPhilip wrote:
FURRYe38 wrote:Sometimes upgrading FW over current configurations can cause problems due to incompatible user configurations.
This would not be a problem if netgear would store it's configs in text format and parse them at bootup. It would also mean configs could be restored after a factory reset without reintroducing the problem.
HboGo would only stream a few minutes before losing the network on my roku. I've been streaming a movie now for 14 minutes with no problem.FWIW, we are cord cutters and stream for hours on end. We had intermittent connection failures on 2.5.1.8 and rolled back, but even before a stream could run for hours unless DNS failed.
What version did you go back to? Could you get the Satellites to rollback also. It kept telling me that the img file was invaild (something like that). So I'm still running v2.5.1.8. on the satellite's and it seems to work great. Streaming movies and and playing xbox. Test configs would be nice. My HBOGo got so bad that after restarting I would barely make it back to the place that failed before it ended again (It starts back a few seconds before it failed, may be emptying the buffer). HBO was the worst Disney+ would just "connect failed" but still run (most of the time).
Just an extra note.
I have support on my router and chose email support from Netgear, but they seem to be AWOL. I understand the virus, etc but I would think that a tech company could handle "work from home". I contacted 3 times, have a support # etc, but no contact.
Try sending a forum Moderator a PM.
Christian_R and
NG isnt the only company effected by the virus.
bolingde wrote:Just an extra note.
I have support on my router and chose email support from Netgear, but they seem to be AWOL. I understand the virus, etc but I would think that a tech company could handle "work from home". I contacted 3 times, have a support # etc, but no contact.
- What version did you go back to? Could you get the Satellites to rollback also.
v2.3.5.30. And yes. There are two different files, make sure you have both.
The satellite isn't intuitive. Click upgrade on the main screen, then upload.NG won't help, would be akin to chasing windmills. Sorry.
Staying at an older level is an option now, but it didn't used to be that way. We would wake up to find our home network damaged and unrecoverable without resorting to a factory reset. I'd have to stop whatever I was doing and spend the better part of a day to get things right.
Should always be prepared to rebuild the configuration manually and not rely on backups as they may reintroduce a problem.
These are my thoughts after owning Orbi for more than a year. It's been a challenge to keep running after every firmware release. I deal with it because the hardware itself is excellent.
