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Forum Discussion

Aspirant

Oct 28, 2020

Solved

firmware v2.7.0.70 on rbr50

Just got the new firmware update and now I can only get to websites that end in .com. Is anyone else having this problem?

bugmugger187
Oct 28, 2020
Problem was resolved by internet company after 8 hours.

Guru - Experienced User

Oct 28, 2020

I'm on the same version and not currently having issues. i did a factory reset and reinstall afterwards though as I was rebuilding my network (again).

Have you tried this?

Aspirant

Oct 28, 2020

Just noticed the problem this morning and have a call in to internet provider. Just wanted to know if it was a problem with router.

FURRYe38
Guru - Experienced User
Oct 28, 2020
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- bugmugger187
  Aspirant
  Oct 28, 2020
  Arris TM3402A. Imon
  - FURRYe38
    Guru - Experienced User
    Oct 28, 2020
    Has a power OFF of the Orbi system and ISP modem for 1 minute then back ON been performed yet.
    Or try a factory reset. Saw some posters having problems on v70.
    There is newer FW available as well if your in the US region:
    https://community.netgear.com/t5/Orbi/New-RBR50-RBS50-Firmware-Version-v2-7-1-60-Officially-Released/m-p/1998052/highlight/true#M105952
    
    Or
    https://community.netgear.com/t5/Orbi/RBR50-RBS50-Firmware-Version-2-6-1-40/m-p/1997895/highlight/true#M105941