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Forum Discussion
Camoit
May 26, 2017Star
Firmware Version 1.10.1.2
Does anybody know what they fixed? All it has in the release notes is "fixed some bugs" That is not a release note. That is a joke.
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
st_shaw
Jun 11, 2017Master
@BobertSaget wrote:
Timch, would you mind checking the backhaul on your system using whatever method you prefer?
Then to see if the drops make a difference, make a Wi-Fi call while connected to the satellite. You can watch your call drop. I think it would be great to have a scientist look into this. The more eyes the better because the graphs are definitely not lying.
Well, I'm not a scientist, but I have a master's degree in computer engineering and 28 years of experience developing (and debugging) computer products.
Like Timch, it's not clear to me that the backhaul disappearing from a WiFi scanning app means there's a problem. The data I've collected doesn't support that hypothesis. My Orbis is stable and I don't have a consistent backhaul in WiFI scanning apps.
I've tried at least four WiFi scanning apps on my MacBookPro. The backhaul very rarely shows up on any of them during normal operation. This would indicate that whatever protocol Netgear is using for the backhaul is not standard WiFi and does not reliably appear on WiFi scanners. There are other devices that use WiFi channels to communicate and don't appear on scanners. Sonos is one example.
We don't know how Netgear is using the backhaul channels, so it's a major (and possibly invalid) assumption to conclude that the backhaul must continuously appear in a WiFi scanner for proper operation of Orbi.
I downloaded WiFi Explorer yesterday and it will sometimes show the backhaul. I have a screenshot where you can see the backhaul on channel 157 and it disappears from the graph. However, immediately after the backhaul disappears I was still able to transfer data at 90 Mbps to a Raspberry Pi that's hardwired to the satellite. So, definitely the backhaul was still working even though it wasn't showing in WiFi Explorer.
If somone could collect data that directly correlates the timing of the backhaul signal changes with network outages and returns to service, then that would be more meaningful.
bestguess
Jun 11, 2017Star
Also Computer Engineer with 17 years in the field.. I tried there beta firmware and again discconecting all of my devices.. I wish they would post something fast not a good look for future sales.. if it wasnt for the range i would just keep my FIOS Gateway