NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jmbarbs
Feb 22, 2017Apprentice
Firmware Version 1.5.0.12 iOS disconnections persist
Updated to firmware 1.5.0.12. Within 5 minutes of updating iOS devices dropping. Not sure what the update is supposed to add/fix but it hasn't fixed iOS disconnections (on my orbi). Was really hoping...
TrentW
Mar 04, 2017Aspirant
A SOLUTION
(apologies, multiple postings of this on many of the same threads, but this issue drove me bonkers for a month so I would have wanted a solution, even if maybe it doesn't 100% solve your issue, to be posted everywhere)
So, after a day of trial and error I seemd to have reduced my drops by 100%. I was literally getting a drop every few minutes so I figured I had an extreme case.
I believe my issue revolved around other wifi systems competing with orbi in the 2.4ghz and 5ghz. Especially certain agressive systems (see below).
The key for my issue was to turn off or mute all other wireless routers.
Other wireless routers? Well, do you have XFINITY or Comcast? Did you know that Comcast turns your home into part of their hotspot network? Did you know that this means other people can then log into your router as a hotspot and then eat up your bandwith all so comcast can charge people money?
You can deactivate this yourself via your settings (log onto the website). It's very upsetting they would do this. My house is not a wifi hotspot. deactivate at https://customer.xfinity.com/WifiHotspot/
Then, I went down to the "at home" wifi router they shove down your throat and logged into it and turned its wifi off. (first i just wrapped it in aluminum foil to create a faraday cage to see if that worked - it did, but I got worried about overheating).
six hours later. no drops. will keep you posted.
This is similar to the british person who did a bunch of things with his orbi. I think reducing the power is a red herring. the main thing he did was turn off the wifi-conflicting 2.4 and 5 ghz signals from his provider which was doing the same thing.
Let me know how it works!!!!
jxrxme
Mar 05, 2017Star
Unfortunately I can't turn off my neighbors' WiFis...