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Forum Discussion
Firmware Version 2.5.1.8
Netgear have released a new firmware update for RBS50/RBR50 here: https://kb.netgear.com/000061530/RBR50-RBS50-Firmware-Version-2-5-1-8 No mention of specific fixes to device labelling and r...
I'd avoid updating to this latest firmware. It attempted to update to that version during the initial setup process and it bricked the system! I highly recommend a wait and see approach as it has some OBVIOUS problems.
- Since upgrading my RBR50 and RBS50 to firmware v2.5.1.8, I am no longer able to view any connected devices on either router or satellite Using the IOS ORBI app.
Most but not all connected devices are viewable in the Web Interface.
Can anyone advise what I can do to correct this?- I encountered the same problem. So I manually downgraded the RBR50 router to 2.3.5.34 but the satellite is still with the 2.5.1.8
The devices map comes back, wait for a solutions or next version firmware.
RegardsI'm curious how you were able to manually downgrade the device? From my understanding the issue was that when the firmware upgrade happens, the ethernet port stops communicating so there's no way of logging onto the web interface. Is there another way of doing that?
Dan Hostetler
peteryung wrote:
I encountered the same problem. So I manually downgraded the RBR50 router to 2.3.5.34 but the satellite is still with the 2.5.1.8
The devices map comes back, wait for a solutions or next version firmware.
Regards
RoboPapa wrote:
Since upgrading my RBR50 and RBS50 to firmware v2.5.1.8, I am no longer able to view any connected devices on either router or satellite Using the IOS ORBI app.
Most but not all connected devices are viewable in the Web Interface.
Can anyone advise what I can do to correct this?
Hi there,Regarding the connected device list not showing anything within the app, could you please help reproduce the issue, and then shake & submit an instabug log? Please also reply to this thread when its been done.
thanks,
NETGEAR Team
I'm also having the same issue - after maunally upgrading to v2.5.1.8 on both the router and satellite unit, the Orbi App on IOS (13.3) is not showing information in the Network Map. The Network Map is still showing the Internet, connected Router (RBR50) and the connected Satellite (RBS50) but when you click on the Router or the Satellite, it comes back with 'No connected Device Found'.
However, in the 'Device Manager', it shows the number devices and when you click on it, it shows the list of device names but NOT their device type. All are listed as unknown. When drilling down onto the individual device, it says ' This computer is not connected to your network' eventhough it is connected and you can ping it.
The Orbi App (v2.4.12.5) was working fine previously with the previous firmware. I've tried deleting the Orbi App and re-install but with the same results. Orbi Router & Satellite have also been rebooted - short of doing a factory reset.
Anyone seeing the same issue?
Have the same problem RBR50 not showing all connected devices in web interface and in app, causes a lot of trouble to me.
