NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Firmware Version 2.5.1.8
Netgear have released a new firmware update for RBS50/RBR50 here: https://kb.netgear.com/000061530/RBR50-RBS50-Firmware-Version-2-5-1-8 No mention of specific fixes to device labelling and r...
I do not have any Apple devices, so I have not been able to see if the iOS app has issues with v2.5.1.8 as others have reported. I use the web GUI and the Android app on my Android 10 smart phone, and do not have any issues with the device naming. New devices many times are not accurately identified (i.e. a new IP Camera I added was recognized as an unknown network device), but the Android app and web interface both allow updating the device name and type.
For those that are experiencing issues with the iOS application, I suggest following and posting on this thread for it. https://community.netgear.com/t5/Orbi-App/Orbi-iOS-App-not-working-after-router-upgrade-to-2-5-1-8/m-p/1844812
I just recieved this system a couple of days ago and stunned by the horrible quality of the firmware and smartphone apps. The shipped unit had old firmware that was very unstable, but it immeadiately updated. It was still failing to accomplish the very basic initial setup and reporting that no firmware updates were available. I eventually found this version 2.5.1.8 which needed to be manuall updated. After many hours of fiddling with it.....the app and the web interface do not tell the same story. The whole system seems to reboot quite often. Syncing satellites reports a failure, but is still saying it is connected. The web interface reports that ALL connections are to the router so I cannot tell if the satellites are even making connections. Every once in a while, for a brief moment, the web interface will show various devices connected to satellites but after a refresh that dissapears.
The phone app always shows one of the satellites as offline. The satellite that is show online is reported to have nothing connected - even though there are at least a few devices connected.
This is the behahovior of the latest software? Stop adding 'features' like Disney and whatever security services and prioritize the total and complete destruction of low level operational bugs. That is all that matters. Stability. Stability. Stability. Stability. Stability. Stability. Stability. Stability. Stability. Stability. Stability. Stability. Stability. Stability. Stability. Stability. Stability. Stability. Stability. Stability. Stability.
So, even when the system appears to be working under the hood - there is no reliable way to know what in the world is going on with it. I chose this system partly because it was on the market for a while and I figured Netgear would be able to get software worked out in 3+ years. I was wrong. This system has so much potential, but the firmware / software is a joke. My absolute primary requirment is stability. I love fancy features as much as anyone, but not if they get in the way of reliability. I want to quickly setup a router and forget about it for years. So far....I have been fussing with this crazy system for many hours. While I am not a networking professional - I am a mixed discipline engineer that is immersed in design and implemtation of bleeding edge tech all day / every day. This should be the easiest thing I have ever done.
- Hello,
On my side I face a lot of issues with this version (and the previous I had 2.5.0.38) and my Sonos devices: I lost my Sonos one by one and the only way to retrieve them is to unplug/plug them until next loose. I reset my Orbi system without success. I will try to rollback to 2.3.5.30 and see if it stop the troubles with Sonos devices (I had Sonos and Orbi working perfectly for years before these updates).
Have a good day.
Hugues