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Forum Discussion
Firmware Version 2.5.1.8
Netgear have released a new firmware update for RBS50/RBR50 here: https://kb.netgear.com/000061530/RBR50-RBS50-Firmware-Version-2-5-1-8 No mention of specific fixes to device labelling and r...
The file downloaded can't be opened, is this a windows only file? Is there a mac version?
I have tried from Orbi app but its says it has updated but then reboots and has same upgrade option indicating it has not worked
.zip files are both Windows and Mac supporting. Both Windows and Mac have built in package file handlers to unpack the .zip file. They may not work if the .zip file was downloaded as corrupt or not fully downloaded correctly.
First manually download the RBS and RBR FW files from here.
http://kb.netgear.com/en_US/000061838/ if you want to update to v16
Unpack the FW from the .zip files.
Use a wired PC for this process. Safari(Mac), IE11(Windows), Firefox or Opera browsers are recommended.
Log into the RBSs web page and send the FW file there first.
Then send the RBR FW file lastly.
Factory reset the RBS and RBR and setup from scratch. After makeing sure the system works after setting up, be sure to make a backup configuration to file for safe keeping. This saves time if a reset is needed again.
I recommend keeping this method, as it's a proven method I and others have been using for years to update router FW.
DerekWatson wrote:The file downloaded can't be opened, is this a windows only file? Is there a mac version?
I have tried from Orbi app but its says it has updated but then reboots and has same upgrade option indicating it has not worked
Hi
I have tried downloading the file again (5 times now) and get this error each time I try to open it. Its is a .img file which is why I queried if it was a windows file in the zip archive?
What link are you using? The one I included?
What browser are you using?
You don't open or extact the .img file. Thats the actual file you send down using the RBS or RBRs web page.
DerekWatson wrote:Hi
I have tried downloading the file again (5 times now) and get this error each time I try to open it. Its is a .img file which is why I queried if it was a windows file in the zip archive?
It looks like the satellites have updated but not the router... Is this correct or should it have updated too?
