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Forum Discussion

Evert22's avatar
Evert22
Aspirant
Aug 13, 2020

First no internet connection on my orbi RBR40, now it wont factory reset or setup a new network.

Hello,   I have a problem. Today my orbi network stopped working out of nowhere. The router ring led is flashing white. It consists of a RBR40 and a RBW30. It has worked perfecty for the last 6 mo...
Evert22's avatar
Evert22
Aspirant
Aug 13, 2020
Hi, thanks for your repley.

When i press the restart button for 15 seconds nothing happens.
Also, when connecting a wire nothing comes in.
I have asolutely no idea what could be wrong.
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 13, 2020

Possible the RBR is faulty. I would make contact with NG support to see what your options are.