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Forum Discussion
First time loss of connection rbr50 after update to 2.0.0.74
System purchased in july. Connected with only defaults. No guest Network. Connected to main netgear router n750. Double NAT. System updated automatically to 1.12.0.18. All worked perfectly. In Augus...
I'm getting the same thing with two PCs which are hardwired to the network (through a netgear 1Gb switch). I'm working along on the first PC then my wife starts to work on the second PC. Then all comes to a halt. I'm not having any such issues with a Netgear Nighthawk X6S (AC4000) in place of the Orbi (RBK50). I've been having such issues with the Orbi since I got it in February 2017. I've updated the firmware for each version since then. This last time (2.0.0.74) I did a factory reset, installed the new firmware, and did minimal configuration using the Netgear app.
This is very frustrating. I'm going to contact Amazon and see if I can get my money back. This device cost way too much to be needing to spend such time on it. I'm fairly network savvy, so I don't believe that it is me. This last experiment (with the 2.0.0.74 firmware) would seem to prove this.
Me too. My Orbi systems have run flawlessly - love these things. Since upgrade to 2.0.0.74 have lost router functionallity 2 of 3 days. I can log on and network speed test directly from Orbi and all test fine but more and more devices on the LAN lose ability to reach the Internet. I am going to try and roll back to the previous firmware.
One of the hints recently mentioned on this forum was to do an NVRAM reset and after that do a factory default reset. When those two are complete, reconfigure your ORBI as you want but do it manually. DO NOT USE any saved configuation files to reconfigure your ORBI. Additionally, after the reset/reconfigure DO NOT USE the built-in Speedtest on the QOS setup page. Apparently, that test mode is causing some users to have slow-downs and other anomolies.
Having said all that, I'm not a WiFi expert by any stretch of the imagination. I'm merely trying to help out with some potential fixes. Overall, I've been pleased with the performance of the ORBI system in my environment. There are still issues in my system too but nowhere near as many as other folks continue to report. Good luck!
