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Forum Discussion
Majorninth
Sep 29, 2017Aspirant
First time loss of connection rbr50 after update to 2.0.0.74
System purchased in july. Connected with only defaults. No guest Network. Connected to main netgear router n750. Double NAT. System updated automatically to 1.12.0.18. All worked perfectly. In Augus...
TexBuck
Sep 29, 2017Aspirant
Me too. My Orbi systems have run flawlessly - love these things. Since upgrade to 2.0.0.74 have lost router functionallity 2 of 3 days. I can log on and network speed test directly from Orbi and all test fine but more and more devices on the LAN lose ability to reach the Internet. I am going to try and roll back to the previous firmware.
tucsontico
Oct 02, 2017Virtuoso
One of the hints recently mentioned on this forum was to do an NVRAM reset and after that do a factory default reset. When those two are complete, reconfigure your ORBI as you want but do it manually. DO NOT USE any saved configuation files to reconfigure your ORBI. Additionally, after the reset/reconfigure DO NOT USE the built-in Speedtest on the QOS setup page. Apparently, that test mode is causing some users to have slow-downs and other anomolies.
Having said all that, I'm not a WiFi expert by any stretch of the imagination. I'm merely trying to help out with some potential fixes. Overall, I've been pleased with the performance of the ORBI system in my environment. There are still issues in my system too but nowhere near as many as other folks continue to report. Good luck!
- JimrobOct 02, 2017Tutor
Following, I have the same issue... I've tried disabling daisy-chain (didn't work) and rolling back firmware (it wouldn't do it).
- DarrenMOct 03, 2017Sr. NETGEAR Moderator
Hello LarrR
Have you tried to reserve the Ip address of the camera so no other device tried to pick up that Ip address when connecting to the router?
DarrenM
- dsegelOct 04, 2017Tutor
I have a new system, one RBK50 and two RBS50s (all on v2.0.0.74). It's been up for about a week with mostly good results. Tonight the internet connection fully disappeared, although the router itself said Status: GOOD. I rebooted the router and everything was fine again.
This is not only frustrating, but very disapointing. I paid more than $500 for this system. It's 2017 - I've been using WiFi for nearly 15 years now. Why is it so hard to make a reliable system?
- DarrenMOct 04, 2017Sr. NETGEAR Moderator
Hello dsegel
Has this only happened once or is it a constant thing? also have you checked the logs of the modem that the router is connected to make sure it did not lose connection at the same time?
DarrenM
- dsegelOct 05, 2017Tutor
DarrenM wrote:
Has this only happened once or is it a constant thing? also have you checked the logs of the modem that the router is connected to make sure it did not lose connection at the same time?
Only happened once so far, but the system is only a week old. Nothing in the modem logs, and it would be suspiciously coincidental that the connection came back up again as soon as I rebooted the Orbi system.
- pathfinderf7Oct 05, 2017AspirantIt seems that we cannot rollback to older firmware now. I have attempted at least 10 times and it will not take it. Looks like we are stuck with this crappy firmware update. I now have an Orbi router and Orbi sattelite that does nothing but look nice in my house, but no internet is being pushed to my devices wirelessly.
- LarrROct 05, 2017Tutor
Yep! I've seen all of this. In my case (after disabling daisy chain, etc) my wireless connections "seem" to be OK. But, when I'm on my wired PC alone, all is very fast. However, when my wife sits 6 feet away on her PC and accesses the Internet, everything (my PC's Internet connectivvity, her PC's Internet connectivity, and access to the router's control software) slows down to a crawl.
I'm giving up. I'm inserting a router after the modem and before the Orbi, putting the Orbi in AP mode for wireless connections, and making the router run the wired items only. I've read something that leads me to believe that this may fail for wireless connections, but I will see.