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Forum Discussion
First time loss of connection rbr50 after update to 2.0.0.74
System purchased in july. Connected with only defaults. No guest Network. Connected to main netgear router n750. Double NAT. System updated automatically to 1.12.0.18. All worked perfectly. In Augus...
Mine has dropped the wifi internet connection a few more times over the past few days, requiring a reboot to get it back each time. I'm sending it back this weekend, going to try Linksys Velop next. Many complaints about it as well, so we'll see...
You should be able to click my name and in the top left of my profile it says send a private message.
DarrenM
Planning to move myself from 1.12.0.18 to 2.0.0.74 later today. Confident of my abilities since I do this for a living. But as a 15 yr Netgear user both Pro-Safe and Consumer products, I have not been "wowed" with the Orbi's performance thusfar. Have only had it 2 months and purposely waited to buy (a year) believeing this would improve my probability for success avoiding the early adopters hardware/software issues that are cropping up. I am now strongly questioning my purchase decision. It doesn't mean I'll never buy Netgear again, but does make you leery after throwing down $400+, for something that appears to only be capable of offering marginal reliability and performance.
NetGear - Keep the FW updates coming guys... and we'll keep testing it for you.
- Interestingly enough, I unplugged my two satellites last week in preparation of sending it all back, then decided to wait a few more days.
I haven't had a single problem since then. I'm going to add back one of the satellites this weekend and see what happens. I would guess that many of us are fairly knowledgeable of networking, at least when it comes to WiFi and home. The issues that we are encountering are at least firmware problems (or worse, hardware problems). I wouldn't count on your professional knowledge being the descriminator. All that I have done is install network, do a factory reset, install the most recent firmware, and do the simplest configuration following Netgear's app. But, if you find anything significant (like being able to clear out all router memory and starting), please let us know and describe how you did it. Many thanks.
PS, I have installed a router before the Orbi, put the Orbi in AP mode, and connected all wired devices to the router not to the Orbi. This seems to be keeping my wired devices running and the WiFi devices very happy with the Orbi's excellent coverrage of my house.
Unfortunately, what's likely to happen is the satellite will foul connectivity for all devices that attempt to connect to it. My own satellite has been functionally useless and disconnected for several weeks now - I keep checking back hoping the manufacturer will acknowledge the problem and provide a solution. Nobody wants to spend time maintaining this stuff, even if it is your profession...
Just a quick summary of what I have done:
Tried a few things that have been suggested here (corrected time, disabled daisy chain, disabled UPnP, reset) and it was still dropping internet intermittently. Finally, I hard reset it, loaded the old FW and let it get updated with the latest one. It's been about 20 hours now and it seems to be working. So that might be worth trying. However, I am using it as an AP now as I already bought another router.
Congratulations Netgear on the worst software release I have ever experienced. Bug ridden, unstable, unusable wifi firmware. My system had been working fine for 6 months since buying. I cant use the internet if conencted to one of the two satelittes, they loose connection way too frequently. Just roll us all back to version 1.x please. Give us the option - dont force this update on us. This 2.x version is unusable. Even a hardwire connection to the orbi fails.
