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Forum Discussion
Forsthof
Mar 23, 2017Guide
Force a device to 2.4 or 5 Ghz?
I have a wifi theromstat and an assocated Hub that is connected to the thermostat - it controls my automated vents. I am having major issue since switching to ORBI. I believe it is related to the ...
Forsthof
Mar 29, 2017Guide
I finally figured out the issue I was experiencing...i had set a device with a fixed IP - not sure how but the ORBI had set another device to the same IP. This wasn't visible on the orbi app - It doesn't always display devices and on the genie app - sometimes it lists duplicates...anyway, I down loaded a wifi analyzer app and after looking at it close I found two devices with the same IP. It was my heating vent control hub and my servier...explains the intermittent access to both.
Everything is working fine now. I seem to experience some issues when walking thru the house - not sure it transitions well but I am still gather data.
st_shaw
Mar 29, 2017Master
Glad you figured it out. If you manually set a device to a fixed IP, you should create a reserved IP address for the device in Orbi. That will prevent Orbi from using the IP for another device.
- schumakuMar 29, 2017Guru - Experienced User
Gald to hear that - simply because of all the Orbi (LAN) Ethernet ports, all 2.4 and 5 GHz interface are in the same layer 2 network.